**All orders placed between 11/1 and 12/14 are eligible for return/exchange until January 14th with the exception of any items purchased during our Black Friday/Cyber Monday sale which runs from 11/23 - 11/30 - All items are final sale between these two dates.
To request a return for an item purchased on cocomoonhawaii.com:
Please note that we can only accept returns for purchases made through cocomoonhawaii.com. If you made a purchase through another shop or website, the return must be processed through that shop/website.
Only regular priced items may be returned or exchanged. Sale items are final sale and cannot be refunded or exchanged.
To request an exchange for an item purchased on cocomoonhawaii.com:
Once the exchange is received we will send an e-giftcard to your email address for the cost of the item/s you returned in the exchange.
If you wish to exchange an item purchased from another shop or website, a $5 restocking fee will be applied.
Defective or damaged items may be exchanged for the same item. Please contact us at email@example.com and we will be happy to assist you.
If you have any additional questions don't hesitate to email: firstname.lastname@example.org
Mahalo for supporting our small business!